Job Details

Job Details

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Aurum Catering Management Service is a Perth Based operation who services Aged Care facilities through-out Western Australia. We have been providing food services to the aged care and healthcare facilities for over 27 years.We require the services of an experienced Service Partner in our Albany facility. The successful candidate has sound food knowledge which includes being well versed in all menu options available. The Service Partner will need to listen to the customer’s needs, provide expert service and communicate in a friendly manner to all requests.EssentialWork with the catering team to create and deliver an environment for the customer that is designed to stimulate all senses through personal services, amenities and experiencesInspect food items and equipment on a constant basis to ensure high quality and food safety procedures are always meetFollow up with customers about additional services that may enhance the customer’s experience. Handle any customer requests personally and/or refer requests to the  appropriate personProvide quality service to customers during and around meal timesFollow up with customers throughout their meal to ensure that they are receiving the experience they requestedAdvise the Chef on duty of any catering issues or needs when they ariseComplete all operational cleaning duties and food safety documentation as requiredThe Service Partner should have exceptional presentation and customer service. You are most often the representative of the company that will have the most interaction with our customers.Benefits - Sociable working hours generally between 7am and 7pm | Rotational weekends off |Access to our Employee Assistance Program | Training and Development throughout your career | Salary Packaging options 20 AUD Australia - WA Albany & Great Southern

Service Partner - Albany

Aurum Catering Management Service is a Perth Based operation who services Aged Care facilities through-out Western Australia. We have been providing food services to the aged care and healthcare facilities for over 27 years.

We require the services of an experienced Service Partner in our Albany facility. The successful candidate has sound food knowledge which includes being well versed in all menu options available. The Service Partner will need to listen to the customer’s needs, provide expert service and communicate in a friendly manner to all requests.

Essential

  • Work with the catering team to create and deliver an environment for the customer that is designed to stimulate all senses through personal services, amenities and experiences
  • Inspect food items and equipment on a constant basis to ensure high quality and food safety procedures are always meet
  • Follow up with customers about additional services that may enhance the customer’s experience. Handle any customer requests personally and/or refer requests to the  appropriate person
  • Provide quality service to customers during and around meal times
  • Follow up with customers throughout their meal to ensure that they are receiving the experience they requested
  • Advise the Chef on duty of any catering issues or needs when they arise
  • Complete all operational cleaning duties and food safety documentation as required

The Service Partner should have exceptional presentation and customer service. You are most often the representative of the company that will have the most interaction with our customers.

Benefits - Sociable working hours generally between 7am and 7pm | Rotational weekends off |Access to our Employee Assistance Program | Training and Development throughout your career | Salary Packaging options

Call us on 1300 660 640

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Call 9282 8667

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We have a pre-employment medical process in place for new candidates looking to join Baptistcare. This ensures we meet our duty of care to our employees, allowing them to work comfortably and safely.

Pre-employment Medical Screening

Baptistcare

Baptistcare is a not-for-profit organisation providing residential aged care, home care services and retirement living in Perth and WA.

Baptistcare Customer Centre
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Phone: 1300 660 640

Baptistcare Head Office
General and corporate enquiries

95 Belgravia Street, Belmont WA 6104
Phone: (08) 9282 8600
Fax: (08) 9282 8697

Postal Address
PO Box 263
Bentley WA 6982